Buyer Help Centre
The Auction Collective
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Featured articles
3 articles
I've won the auction. What happens next?
How do I register for an auction?
How to Bid in a Timed Auction
Bidding
11 articles
Bidding Increments
What is a maximum bid?
Why is the auction end time extending?
How to Bid in a Timed Auction
How to Bid in a Live Stream Auction
How to Bid in an In-person Auction
What is Absentee Bidding?
What is Telephone Bidding?
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Account
6 articles
How do I register for an auction?
How do I reset my account password?
Why aren't the images loading on the website?
What browsers does The Auction Collective support?
How to upload Photo ID
How to provide Proof of Funds
Checkout & Shipping
4 articles
I've won the auction. What happens next?
Is there a buyer's premium?
Can I collect my artwork in person?
How do I pay for shipping?